MOVING OUT

Moving home and looking to stop your service?  Answer the questions below and we'll get you on your way.

Moving house

Guide to moving home
  • When to tell us you're moving
    Let us know you're moving home 14 days before you move.
  • What to tell us
    We'll need to know the date you are moving out (service stopped) and contact details so we can send you your final bill.
  • Are there any cancellation fees?
    There is a disconnection fee of $30.00. If you stop your plan before the end of the term and switch to another energy retailer, an early termination fee may apply. Check with by calling us on  {{result.PhoneNumber}} {{result.Email}} .
  • Does StarCorp Energy supply services at my new address?
    We supply services to a lot of locations, so chances are we're available at your new place!  If you'd like to double-check, call us on {{result.PhoneNumber}} or email us at {{result.Email}} .
  • How do I supply my final meter reading?
    If you have a smart meter you don't need to do anything as we'll get your reading automatically.  If  your meter isn't smart, please call us on  {{result.PhoneNumber}} and we'll record the meter read.  If you final meter reading seems unusual compared to what you've typically used at this address, we may need to send a technician to confirm your reading.  Be aware, that there is a fee for this which will be added to your final bill.