Direct Debit

Direct Debit automatically deducts your payments from your account 3 business days before the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance.

Note: There is a charge of 55¢ for debit cards. If you are debiting your credit card, the surcharge is 55¢ and 1.70% of the total value of the transaction. If your debit is returned by your financial institution as unpaid, a failed payment fee of $8.00 (excl. GST) will be charged.

Direct Debit FAQs

A Direct Debit is an authorisation to your bank that allows payments to be taken directly from your account.

Stripe is a global network optimised for taking payments straight from your bank.

This will be determined by your body corporate. The amount you owe will be deducted from your nominated account on the due date of your bill.

If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.

If you wish to change any details of your Direct Debit you can do this by clicking on the Change Direct Debit Details button.

There is a charge of 55¢ for debit cards. If you are debiting your credit card, the surcharge is 55¢ and 1.70% of the total value of the transaction.

If your debit is returned by your financial institution as unpaid, a failed payment fee of $8.00 (excl. GST) will be charged.